Customer support

Help with your Toolbox to Table product.

Use the guidance below for the fastest path to purchase, download, and workbook support.

Purchase and receipt

Payments and receipts are handled securely by Payhip. Keep the receipt email associated with your purchase for download access and order verification.

Download access

Use the download link provided immediately after checkout or in your Payhip receipt. If access fails, use the seller-contact option associated with that order.

Workbook compatibility

TTT professional workbooks are designed for a current desktop version of Microsoft Excel. Macro-enabled products require desktop Excel with macros permitted under the purchaser's normal security controls. Mobile spreadsheet apps and browser-based editors may not preserve every feature, formula, validation control, or automated output.

Before contacting support

Quick checks.

The workbook opened in Protected View. What should I do?

Save the file to a trusted local folder, scan it using your normal security software, and enable editing only if you are satisfied that the file came from your completed Toolbox to Table purchase.

Why are dropdowns or formulas not working?

Open the workbook in a current desktop version of Microsoft Excel. Other spreadsheet applications may alter formulas, formatting, or data validation.

Where do I find my download?

Check the purchase-completion page and the email address used during Payhip checkout, including spam or junk folders.

Does the workbook replace API, ASME, AWS, or project documents?

No. It is a companion productivity tool. The governing standard, purchase order, project specification, and approved procedure remain controlling.