Contact and product help

Get help with a product or purchase.

Order-specific support is handled through the Payhip purchase record so the correct transaction and download can be verified.

Existing customer

Use the seller-contact or support option associated with your Payhip receipt. Include the email used at checkout and the product name, but never send payment-card details.

Download problem

Check the purchase-completion screen, receipt email, and spam folder first. The receipt provides the most direct route to restoring download access.

Before purchasing

Review the product page for compatibility, licensing, included files, and standards notices. For product availability or licensing questions, email Toolbox to Table directly.